Luxury Client Development & Styling Coordinator

Reformation

Boston (MA)

On-site

USD 52,000 - 72,000

Full time

14 days+

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Job summary

Reformation in Boston seeks a Client Development Coordinator to drive revenue growth by executing high-converting, personalized outreach. You’ll manage a personal client book, translate luxury trends into sales, and collaborate with the Customer Strategy team for end-to-end client experiences.

Bring 2–4+ years in fashion retail or clienteling, strong trend awareness, and excellent communication. The role focuses on proactive outreach, curated styling appointments, and data-driven insights to

Qualifications

2–4+ years of experience in fashion retail, styling, clienteling, CRM, or customer experience.
Strong understanding of luxury or contemporary fashion and trend awareness.
Experience building customer relationships through personalized service or outreach.
Comfort using CRM or clienteling platforms to manage customer engagement.
Highly organized with the ability to manage multiple priorities in a fast-paced environment.
Excellent written and verbal communication skills.

Responsibilities

Convert VIP outreach into revenue through personalized targeted communication strategies.
Maximize styling appointment volume and conversion rates with curated inventory pulls and end-to-end follow-up.
Analyze client profiles to unlock revenue opportunities using product knowledge to style clients.