Luxury Client Concierge - Remote Seasonal Sales

Tiffany & Co.; Dallas (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

Tiffany & Co. seeks a Seasonal Client Advisor to support luxury clients remotely from Dallas, delivering best-in-class experiences across phone, email, and live chat. You will listen to client needs, present elevated product recommendations, and drive sales while upholding brand integrity.

Successful candidates have strong communication skills, multitask across platforms, and flexibility to work evenings and holidays; commission eligible role.

Qualifications

• Sales experience.
• Client-first mindset.
• Excellent verbal and written communication skills.
• High energy and passion for luxury brands.
• Strong computer experience across multiple software platforms.
• Ability to multitask across phone, email, and live messaging.
• Flexibility to work varied shifts including evenings, nights, weekends and holidays.
• Must have authorization to work in the United States on site.

Responsibilities

• Achieve and exceed sales targets.
• Deliver elevated, positive, high-energy client experiences across phone, email, and live messaging channels.
• Consistently deliver luxury experiences to resolve client matters empathetically.
• Escalate matters with urgency for prompt client-centric resolutions.
• Initiate proactive, elevated product recommendations for clients.
• Demonstrate brand knowledge and storytelling to drive conversion.
• Build long-term client relationships by personalizing interactions.
• Maintain compliance with all policies and processes.
• Communicate with passion and authenticity in all conversations.

Skills

Sales experience

Client first mindset

Written communication

Verbal communication

High energy

Multi-platform multitasking

Flexibility with schedule

US work authorization

Tools

CRM/Multichannel tools

Job description

Tiffany & Co. seeks a Seasonal Client Advisor to support luxury clients remotely from Dallas, delivering best-in-class experiences across phone, email, and live chat. You will listen to client needs, present elevated product recommendations, and drive sales while upholding brand integrity.

Successful candidates have strong communication skills, multitask across platforms, and flexibility to work evenings and holidays; commission eligible role.