Luxury Client Advisor: Private Styling & VIP Appointments

Insight Global; San Jose (CA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Commission structure

Healthcare options

Paid leave

Job summary

Insight Global partners with a luxury Italian fashion brand to hire a Client Advisor for a Westfield Valley Fair location in San Jose. The role emphasizes relationship-driven sales and a high-touch in-store experience, building a loyal client base and hosting private appointments.

Ideal candidates have a luxury retail background, strong communication, and a client-first mindset. Weekend and holiday availability, plus the ability to commute to the store, are required to succeed in this

Qualifications

• 2+ years of experience in customer service, preferably within contemporary or luxury retail.
• Proven ability to build and maintain client relationships and drive repeat business.
• Experience working in luxury or freestanding boutique environments.
• Strong communication skills with a customer-first mindset.
• Professional, polished presentation and strong attention to detail.
• Self-motivated, goal-oriented, and comfortable working toward sales targets.
• Ability to work a flexible schedule, including weekends and holidays.

Responsibilities

• Deliver a highly personalized, luxury-level client experience through one-on-one selling and relationship building
• Actively grow, manage, and maintain a personal client book, driving repeat business and ongoing client engagement
• Capture customer information and conduct thoughtful follow-ups via phone and written communication
• Confidently style and advise clientele, demonstrating deep product knowledge and brand awareness
• Meet or exceed individual sales and productivity goals through consultative selling
• Support private shopping appointments and elevated client interactions
• Communicate the brand's craftsmanship, materials, and values in an authentic and engaging way
• Partner closely with store leadership to support daily operations, KPIs, and store initiatives
• Assist with visual standards, opening/closing procedures, POS usage, and end-of-day communications
• Maintain a clean, organized, and polished boutique environment that reflects luxury standards

Skills

Customer service

Clienteling

Luxury retail

Relationship building

Communication

Sales targets

Weekend availability

Standing for long periods

Presentable

Job description

Insight Global partners with a luxury Italian fashion brand to hire a Client Advisor for a Westfield Valley Fair location in San Jose. The role emphasizes relationship-driven sales and a high-touch in-store experience, building a loyal client base and hosting private appointments.

Ideal candidates have a luxury retail background, strong communication, and a client-first mindset. Weekend and holiday availability, plus the ability to commute to the store, are required to succeed in this