Luxury Client Advisor: Elevate Sales & Experience

AMIRI; Santa Clara (CA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Commission eligible

Health benefits

401(k) + Employer match

Paid time off (non-accrued)

Job summary

AMIRI is seeking charismatic Sr. Client Advisors for its Valley Fair location to deliver luxury client service, drive sales, and build lasting client relationships through product knowledge and storytelling.

You will work with store and corporate teams, participate in merchandising and opening/closing duties, and provide outstanding service across in-person, phone, and digital channels.

Qualifications

• 2+ years of Retail Sales or Client Service in a luxury goods environment.
• Strong communication, organization, and follow-through skills.
• Passion for creativity, fashion, and the brand.
• Provide outstanding customer service across all mediums (in-person, written, phone, etc).
• Read, count, and write to accurately complete all business and client transactions.
• Ability to prioritize tasks and manage time in a fast-paced environment.
• Ability to work assigned shifts with flexibility, including nights, weekends, and holidays.
• Operate all equipment required for the job including cash register and computers.
• Physically able to stand and lift up to ~30 lbs.

Responsibilities

• Achieve and exceed individual Sales Goals and KPI (volume, UPT, ADT).
• Maintain a strong drive for results and a team-first attitude.
• Provide best-in-class service in person, over the phone, and via electronic communication.
• Demonstrate product knowledge and storytelling of craftsmanship.
• Partner with store and corporate management to resolve client issues.
• Participate in floor moves, merchandising, and housekeeping as needed.
• Assist in packing and wrapping merchandise on request.
• Participate in inventory and cycle counts and protect assets.
• Serve as Keyholder with opening and closing procedures.

Skills

Retail Sales

Customer Service

Relationship Building

Communication

Multichannel Support

Job description

AMIRI is seeking charismatic Sr. Client Advisors for its Valley Fair location to deliver luxury client service, drive sales, and build lasting client relationships through product knowledge and storytelling.

You will work with store and corporate teams, participate in merchandising and opening/closing duties, and provide outstanding service across in-person, phone, and digital channels.