Luxury Client Advisor: Curate Memorable In-Store Moments

Tiffany & Co.; Massachusetts; On-site; USD 28,000 - 38,000; Full time

Job summary

Tiffany & Co. is seeking a Client Advisor to embody the Tiffany brand in every client interaction. You will drive sales, develop client relationships, and deliver memorable experiences through the Tiffany touch.

The role requires a passion for exceptional service and the ability to communicate effectively with a diverse clientele in a luxury retail environment. Responsibilities include deepening client relationships, meeting sales plans, and optimizing hospitality to create unique experiences.

Qualifications

• Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
• Proven track record in achieving sales results.
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
• Ability to work with a diverse client base.
• Proficiency with POS systems, client tracking systems and Microsoft Outlook/email.
• Must have authorization to work in the United States or in the country where the position is based.

Responsibilities

• Deepen the relationship with our clients to drive lifetime loyalty and spend.
• Consistently achieve or exceed monthly, quarterly and annual store sales plan.
• Deliver a significant portion of sales through repeat client business.

Skills

Retail experience

Customer service

Communication

Multitasking

Teamwork

Education

College/university degree

GIA course work (preferred)

Tools

POS systems

Client tracking systems

Microsoft Outlook

Job description

Tiffany & Co. is seeking a Client Advisor to embody the Tiffany brand in every client interaction. You will drive sales, develop client relationships, and deliver memorable experiences through the Tiffany touch.

The role requires a passion for exceptional service and the ability to communicate effectively with a diverse clientele in a luxury retail environment. Responsibilities include deepening client relationships, meeting sales plans, and optimizing hospitality to create unique experiences.