Luxury Client Advisor & Brand Ambassador

Tiffany & Co.; St. Louis (MO); Hybrid; USD 38,000 - 48,000; Full time

Job summary

Tiffany & Co. in-store Client Advisor role focuses on delivering the Tiffany Experience.

You will embody the Tiffany brand in every client interaction, build lasting client relationships, and strive to exceed sales targets while maintaining impeccable service standards. Flexibility to work non-traditional hours and a passion for luxury retail are essential to create memorable experiences and drive lifetime loyalty.

Qualifications

• Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
• Proven track record in achieving Commercial results.
• Ability to connect with the client.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Ability to work with a diverse client base.
• Proficiency with POS systems, client tracking systems and Microsoft Outlook/email.
• Must have authorization to work in the United States or in the country where the position is based.

Responsibilities

• Hold the critical position of embodying the Tiffany brand in each client interaction using the Tiffany touch; your own flair for making each client’s experience extraordinary.
• Be an excellent communicator and brand ambassador. Your passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in all that you do.
• Develop client relationships and exceed commercial targets through the love of building your own business by developing client relationships and exceeding sales plan
• Foster a clienteling culture, encourage an entrepreneurial spirit, reinforce client development to grow outreach business.
• Deepen the relationship with our clients to drive lifetime loyalty and spend.
• Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.
• Capture client data. Cultivate new and existing client relationships.
• Deliver a significant portion of sales through repeat client business.
• Identify innovative ways to grow your business through delivering elevated client experience in each client appointment
• Drive business through key product pillars.
• Convert clients through curiosity and discovery daily

Skills

Retail experience

Customer relationship skills

Communication

Tools

POS systems

Customer tracking systems

Microsoft Outlook

Job description

Tiffany & Co. in-store Client Advisor role focuses on delivering the Tiffany Experience.

You will embody the Tiffany brand in every client interaction, build lasting client relationships, and strive to exceed sales targets while maintaining impeccable service standards. Flexibility to work non-traditional hours and a passion for luxury retail are essential to create memorable experiences and drive lifetime loyalty.