Luxury Client Advisor – Commission Eligible

Brobston Group; Santa Clara (CA); On-site; USD 29,000 - 33,000; Full time

Job summary

Kering operates in a global luxury group environment and seeks a Client Advisor for the Nordstrom Valley Fair location. The role focuses on leveraging client outreach, delivering exceptional service, and driving sales while maintaining brand standards and store procedures.

Responsibilities include building client relationships, updating profiles, and applying product knowledge across collections. The position requires a professional appearance, strong communication, and adaptability, with

Qualifications

• 1–2 years retail sales or customer service experience, luxury environment preferred.
• Consistently achieve and exceed sales goals and KPI targets.
• Builds and maintains a loyal client following.
• Strong interest in fashion and awareness of industry trends.
• Polished appearance and professional demeanor.

Responsibilities

• Meet and exceed monthly sales goals and KPI’s thru client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events and relevant brand initiatives.
• Effectively utilize the Bottega Veneta Client Journey and other selling techniques (cross-selling, multiple selling, upselling) to maximize each transaction, improve KPI’s and close sales.
• Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records.
• Maintain an open, learning attitude by continuously seeking and receiving feedback from colleagues and management.
• Sustain a high level of product knowledge on all collections by utilizing training resources provided by the Company.
• Assist management with basic store opening and closing procedures such as cycle counts and/or light cleaning duties, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requested.
• Comply with all company policies and procedures.
• Maintain an environment where all associates are treated fairly and with dignity and respect.

Skills

Retail sales

Customer service

Communication skills

Team player

Job description

Kering operates in a global luxury group environment and seeks a Client Advisor for the Nordstrom Valley Fair location. The role focuses on leveraging client outreach, delivering exceptional service, and driving sales while maintaining brand standards and store procedures.

Responsibilities include building client relationships, updating profiles, and applying product knowledge across collections. The position requires a professional appearance, strong communication, and adaptability, with