Luxury Client Advisor - Brand Ambassador & Concierge Sales

Rimowa GmbH; Las Vegas (NV); Sur place; USD 40 000 - 70 000; Plein temps

Résumé du poste

RIMOWA is seeking a highly accomplished Client Advisor to drive sales through exceptional service, deep knowledge of luxury products, and a premier in-store experience in Las Vegas.

You will build enduring client relationships, present RIMOWA's heritage and craftsmanship, manage follow-ups, and contribute to the store's prestige. Multilingual abilities are a plus, and evenings/weekends are required.

Qualifications

• Premium or luxury retail experience with a focus on clienteling.
• Demonstrated expertise in developing and retaining a discerning clientele.
• Impeccable presentation and exceptional communication skills.

Responsabilités

• Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
• Serve as a true brand ambassador, conveying RIMOWA’s heritage, iconic designs, engineering, and craftsmanship.
• Curate and cultivate an exclusive client portfolio, driving repeat business through personalized engagement, client appointments, and events.
• Actively support and inspire colleagues, fostering a sophisticated, collaborative, high-performance sales environment.
• Deliver a seamless, white-glove post-purchase experience with follow-ups, repairs, and service requests.
• Execute POS transactions with precision and maintain store operations and presentation to reflect luxury standards.

Connaissances

Luxury retail experience

Client relationship skills

Multilingual (ES/FR/PT/Mandarin) aPlus

Description du poste

RIMOWA is seeking a highly accomplished Client Advisor to drive sales through exceptional service, deep knowledge of luxury products, and a premier in-store experience in Las Vegas.

You will build enduring client relationships, present RIMOWA's heritage and craftsmanship, manage follow-ups, and contribute to the store's prestige. Multilingual abilities are a plus, and evenings/weekends are required.