Luxury Client Advisor

Maria Pinto; Chicago (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Base hourly pay + uncapped commission

Client feedback shaping inventory

Growth opportunities

Job summary

Maria Pinto is seeking a Luxury Client Advisor for our River North Boutique in Chicago to elevate the shopping experience by assisting clients in person and digitally throughout the day.

You will partner with our back-of-house planning team to provide insights from client interactions to help shape future collections and to deliver personalized styling experiences that reflect the brand’s modern urban edge.

Qualifications

• Minimum of 3 years of retail sales experience in women’s ready-to-wear.
• Experience with POS and CRM solutions.
• Ability to build client relationships and provide personalized styling experiences.

Responsibilities

• Consistently meet and exceed individual sales goals.
• Grow and develop client base through in-store and digital outreach, reactivating past clients.
• Maintain up-to-date client profiles and trust as a knowledge source on products, promotions, events, and policies.

Skills

Interpersonal skills

Results-driven

Punctual

Customer service

Tools

POS systems

CRM systems

Job description

As a Luxury Client Advisor, you will elevate the shopping experience by assisting clients one-on-one in our River North Boutique and digitally throughout the day.

This is a unique sales opportunity in that the Luxury Client Advisor has the opportunity to partner with our back of the house planning team by providing insight and input based on feedback and learnings from client interactions to help shape future collections.

WHO WE ARE

Maria Pinto is a contemporary American designer and artist who creates beautiful, versatile fashion with a modern, urban edge. She is passionate about designing clothing that makes today’s woman feel gorgeous and confident, and has dressed some of the world’s most fashionable women, including First Lady Michelle Obama, Marcia Gay Harden, Brooke Shields, and Oprah Winfrey.

The Maria Pinto label marries superior design quality—sculptural lines, luxe-feeling Italian fabrics—with ease and versatility. All pieces are machine-washable and very travel-friendly. The clothes are designed to fit a wide range of body types and sizes, and can be styled in a number of ways to transition seamlessly from casual to formal events. It is a collection that makes women feel beautiful and keeps up with their busy lives.

WHAT WILL YOU DO?

• Consistently meet and exceed individual sales goals
• Grow and develop Maria Pinto’s client base through one-on-one interactions in our Boutique and through personalized outreach, inviting customers back into the shop, and reactivating lapsed clients
• Maintain up to date and detailed client profiles
• Be a trusted source of knowledge on clothing, fabrics, promotions, events, policies, and service for all clients
• Suggest and style garments to show the versatility of Maria Pinto pieces based on client profiles and feedback
• Develop relationships with clients and based on learnings, provide feedback to planning team for upcoming merchandise plans
• Help host events in the Boutique and virtually, to grow and develop our client base through intimate interactions
• Strategize and take initiative to increase individual and store productivity
• Become proficient in merchandise, POS, and company procedures
• Maintain visual presentation and cleanliness standards at the Boutique

YOU MAY BE THE PERFECT CANDIDATE IF:

• You are results driven
• You have excellent interpersonal skills to ensure clear and effective communication with clients
• You are responsible, punctual, curious, and enthusiastic
• You have brand and industry knowledge and enthusiasm for creating personal styling experiences
• You are comfortable at quickly learning and adapting to technology
• You have prior experience with POS and CRM solutions

MINIMUM QUALIFICATIONS INCLUDE

• Minimum of 3 years of retail sales experience in women’s ready to wear

COMPANY PERKS

• Compensation: Base Hourly Pay + Uncapped Commission Structure (Strong earning upside for top performers)
• Unique opportunity to share direct client feedback that helps shape future brand inventory and merchandise planning
• Growth opportunities