Client Advisor, Prada Dallas

Prada Group

Dallas (TX)

On-site

USD 40,000 - 80,000

Full time

14 days+

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Job summary

An established industry player in luxury retail is seeking passionate Client Advisors to enhance customer experiences and build lasting relationships. This role involves welcoming clients, providing exceptional service, and leveraging digital tools to drive sales. Join a creative and international team dedicated to excellence and innovation in the luxury sector. If you thrive in a high-touch environment and have a passion for fashion, this opportunity is perfect for you. Be part of a team that values talent and fosters professional growth while representing a brand known for its commitment to quality and style.

Qualifications

Passion for human relations and sales, with a focus on luxury and fashion.
Excellent communication and interpersonal skills are essential.

Responsibilities

Provide an excellent in-store experience and maintain client relationships.
Engage in cross-selling and maximize sales opportunities.

Skills

Sales Experience

Customer Relationship Management (CRM)

Communication Skills

Problem Solving

Knowledge of Fashion Trends

Teamwork

Interpersonal Skills

Fluency in English

Tools

Digital Tools

Job description

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Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church’s and Car Shoe brands, and has employees of over 100 nationalities. The acquisition of Pasticceria Marchesi 1824 has marked the Group’s entry into the food sector, applying the same high quality criteria. Very proactive also in the art field, the Prada Group strengthens its presence through contemporary art projects in constant evolution.

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.

JOB PURPOSE

We are seeking top Client Advisors for future opportunities in luxury retail. If you are passionate about providing exceptional client experiences, possess a strong personal client portfolio, and excel in a high-touch environment, we would love to connect with you! Join our talent pool to be considered for upcoming Client Advisor roles. This person will be the “ambassador” who conveys the Brand’s philosophy and values. As such, to be responsible to maximize the sales performance by fostering the relationship with the customers and developing their Brand loyalty, providing a unique experience in our store and guiding the client into our world.

RESPONSIBILITIES

Welcome and serve the customer providing an excellent in-store experience at all times.
Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
Ensure to be up-to-date knowing fashion trends and competitors.
Prove Brand and product knowledge.
Deal effectively with customer complaints by liaising with the line manager when necessary.
Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
Contribute to ensure a high level of security and is attentive to prevent product thefts.

KNOWLEDGE AND SKILLS