Luxury Butler Assistant: Elite Guest Experience

MGM Resorts International; Las Vegas (NV); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health & Income Protection

Free meals in Aria dining room

Free parking on/off-shift

Wellness incentives

Employee discounts

Job summary

MGM Resorts International in Las Vegas is seeking a Full-Time Assistant Butler to deliver a world-class luxury experience for distinguished guests. You will provide personalized butler, valet, and amenity services while anticipating needs and ensuring every detail of their stay is handled with care.

Join a premier hospitality environment offering exposure to high-profile guests, opportunities for growth, and a dynamic team.

Qualifications

• Must be 21 years of age or older.
• Three (3) years of prior relevant experience as a food server, bus person or runner.
• Household Management training, Full-Service Restaurant Server training and Bartending training preferred.
• Experience in luxury resorts and/or private estates preferred.
• Must be able to work various shifts, including weekends and all holidays.

Responsibilities

• Assist Butlers in delivering timely and complete guest services, including serving meals, snacks, tea, hors d'oeuvres, cocktails, and other food and beverage items, as well as cleaning up after service.
• Remain immediately available during assigned shifts to respond to guest needs.
• Assist Butlers in anticipating guest needs and provide proactive support to ensure exceptional service.
• Assist with personal guest services, including haircutting and styling, manicures, massages, and other requested services.
• Prepare and deliver orders to assigned Butlers and maintain a clean kitchen work area.
• Maintain the Butler pantry and other assigned areas in a neat and serviceable condition.
• Identify and correct service standard deficiencies before service is delivered.
• Report deficiencies or safety hazards to the Supervisor and coordinate corrective action as needed.

Skills

Guest services

Luxury hospitality

Shift flexibility

Customer-focused

Team player

Education

Household Management training

Full-Service Restaurant Server training

Bartending training

Job description

MGM Resorts International in Las Vegas is seeking a Full-Time Assistant Butler to deliver a world-class luxury experience for distinguished guests. You will provide personalized butler, valet, and amenity services while anticipating needs and ensuring every detail of their stay is handled with care.

Join a premier hospitality environment offering exposure to high-profile guests, opportunities for growth, and a dynamic team.