Luxury Brand Lead & Client Experience Champion

PRADA; New York (NY); On-site; USD 105,000 - 115,000; Full time

Job summary

Prada Group is seeking a brand-driven leader to guide a store team in delivering exceptional client experiences and achieving sales targets. You will motivate staff, analyze product performance, and execute business plans to grow department results.

The role emphasizes leadership, coaching, and maintaining Prada standards, with a focus on empowering team performance and delivering a premium client journey.

Qualifications

• Strong business acumen and analytical skills.
• Comprehensive knowledge of the luxury fashion industry and its trends.
• Proven ability to drive positive client experiences and build loyalty.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Ability to inspire and influence a team.
• Leadership and coaching skills.
• Business awareness.
• Flexibility in schedule and working hours.

Responsibilities

• Drive your Team to exceed financial targets and maximize sales performances.
• Support the Store Manager to develop and implement business plans with action plans.
• Foster cross selling and up selling among product categories.
• Ensure opportunities are maximized through sales floor management and Prada standards.
• Act as a role model, sharing sales and developing client relations.
• Foster a Digital Mindset and improve client relationships to meet objectives.
• Stay up-to-date on market trends.

Skills

Business acumen

Analytical skills

Client experience

Communication

Attention to detail

Team leadership

Coaching

Leadership

flexible hours

Job description

Prada Group is seeking a brand-driven leader to guide a store team in delivering exceptional client experiences and achieving sales targets. You will motivate staff, analyze product performance, and execute business plans to grow department results.

The role emphasizes leadership, coaching, and maintaining Prada standards, with a focus on empowering team performance and delivering a premium client journey.