Luxury Brand Team Leader - Sales & Client Experience

PRADA; Los Angeles (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

Prada Group is seeking a proactive Brand Ambassador and business leader for our Los Angeles store. You will guide the team to deliver exceptional client journeys, maximize sales, and uphold Prada standards while fostering a collaborative, high-energy store culture.

You will drive client engagement, coach staff on product knowledge, and stay ahead of market trends to ensure outstanding customer experiences and growth opportunities for the brand.

Qualifications

• Strong business acumen.
• Analytical skills.
• Comprehensive knowledge of the Luxury Fashion Industry.
• Proven ability to drive positive client experiences and build loyalty.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Ability to inspire and influence a team.
• Leadership and coaching skills.
• Business awareness.
• Flexibility in schedule and working hours.

Responsibilities

• Drive your Team to exceed Financial targets and maximize sales performances and contribution to support the store.
• Support the Store Manager to develop and implement business plans through analysis of product performance and action plans.
• Foster cross selling and up selling among product categories.
• Ensure store opportunities are maximized and Prada standards are achieved on the floor.
• Act as a role model demonstrating sales leadership and develop client relations.
• Foster a Digital Mindset and clienteling initiatives with the team.
• Stay up-to-date on market trends.

Skills

Strong business acumen

Analytical skills

Luxury fashion knowledge

Client experience & loyalty

Excellent communication

Attention to detail

Organizational skills

Inspire and influence a team

Leadership & coaching

Business awareness

Flexible schedule

Job description

Prada Group is seeking a proactive Brand Ambassador and business leader for our Los Angeles store. You will guide the team to deliver exceptional client journeys, maximize sales, and uphold Prada standards while fostering a collaborative, high-energy store culture.

You will drive client engagement, coach staff on product knowledge, and stay ahead of market trends to ensure outstanding customer experiences and growth opportunities for the brand.