Luxury Brand Experience Specialist

Ralph Lauren Corporation; Pooler (GA); Presencial; USD 38.000 - 60.000; Jornada completa

Descripción de la vacante

Ralph Lauren in Pooler, GA is seeking a Sales Ambassador to deliver exceptional customer experiences. You will showcase extensive product knowledge, offer personalized styling recommendations, and build lasting relationships that encourage repeat visits and increased basket size.

You will work collaboratively with teammates, adapt to both in-store and remote customer needs, and maintain brand standards across all client interactions.

Formación

• Experience in a luxury or high-volume retail environment.
• Strong communication and interpersonal skills.
• Ability to work flexible hours, including weekends.

Responsabilidades

• Deliver exceptional customer service by understanding customer needs, showcasing product knowledge, and offering personalized styling recommendations.
• Strategize personal business growth to boost productivity through wardrobe recommendations and clienteling using digital tools.
• Drive sales by supporting the team to meet monthly, quarterly, and annual plans while upholding brand standards across all touchpoints.
• Provide guidance and coach Brand Ambassadors to deliver customer-centric behaviors and relationship-building skills.
• Develop genuine connections with customers and align recommendations with their preferences.
• Understand sales goals and consistently meet or exceed KPIs and use tools to drive performance.
• Adapt and showcase products differently for remote vs in-person customers.

Conocimientos

Sales experience

Communication skills

Customer service orientation

Team collaboration

Flexibility

Digital/tech savvy

Physical stamina

Cash handling

Descripción del empleo

Ralph Lauren in Pooler, GA is seeking a Sales Ambassador to deliver exceptional customer experiences. You will showcase extensive product knowledge, offer personalized styling recommendations, and build lasting relationships that encourage repeat visits and increased basket size.

You will work collaboratively with teammates, adapt to both in-store and remote customer needs, and maintain brand standards across all client interactions.