Luxury Brand Ambassador & Personal Stylist

Tapestry, Inc.; Commerce (CA); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid parental leave

Commuter benefits

Tuition assistance

Job summary

Coach is a global fashion house renowned for luxury retail experiences. The Sales Associate will deliver a personalized shopping journey, build lasting client relationships, and meet individual and store goals across omni‑channel channels.

The role blends luxury service with teamwork and data‑driven selling, while maintaining store operations, visual standards, and high energy on the floor.

Qualifications

• 1+ years of sales experience in luxury retail or comparable setting.
• Knowledge of fashion trends and competitors; ability to read price sheets.
• Experience with POS operation, basic computer use (iPad/laptop) and data capture.
• Strong English proficiency; willing to work flexible hours including peak periods.

Responsibilities

• Represent Coach as a brand ambassador and uphold style standards.
• Build lasting client relationships through styling and product knowledge.
• Drive sales via cross-selling, upselling and tailored recommendations.
• Utilize mobile POS, clienteling tools and social channels to capture data.
• Execute personal sales plans and meet KPIs for self and team.
• Source new customers and follow up to close sales.
• Maintain store operations, visuals, stock and inventory accuracy.
• Support teammates and participate in brand initiatives and training.

Skills

Sales experience

Luxury retail

POS operation

Mobile POS

English proficiency

Fashion trends

Social media savvy

Tools

POS systems

Mobile POS

Walkie‑talkie

Job description

Coach is a global fashion house renowned for luxury retail experiences. The Sales Associate will deliver a personalized shopping journey, build lasting client relationships, and meet individual and store goals across omni‑channel channels.

The role blends luxury service with teamwork and data‑driven selling, while maintaining store operations, visual standards, and high energy on the floor.