Luxury Boutique Operations & Inventory Specialist

Chloé; Cabazon (CA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision benefits

Life insurance

Disability benefits

RRSP with employer match

Paid time off

Maternity leave top-up

Volunteer days off

Job summary

Richemont's boutique team in the United States is seeking a stock and operations assistant to maintain precise stock records, manage deliveries, and support efficient boutique operations. You will oversee stockroom organization, assist with transfers between stores, and ensure compliance with Richemont processes to support profitability.

The role emphasizes attention to detail, strong customer service understanding, and collaboration with finance and logistics teams.

Qualifications

• Retail experience; jewellery or high-end luxury product sales is preferred.
• Strong understanding of customer service needs and priorities.
• Ability to establish and maintain effective relationships with customers and gain their trust.
• Excellent interpersonal, communication and computer skills are needed.
• Strong attention to detail with the ability to handle multiple tasks simultaneously.

Responsibilities

• Ensures permanent accuracy of stock in store and organizes weekly/monthly cycle counts.
• Ensures efficient organization of stockroom and on-the-floor stocks and supervises impeccable state at any time of the day.
• Ensures good reception of deliveries from central warehouse and controls upon reception.
• Manages and follows up on stock transfer between stores or stock sent for commercial activities.
• Organizes end of season returns.
• Participates in the morning team briefings and shares important operational information including daily deliveries and stock updates.
• Supports stock requests from team members.
• Shares inventory results, consignment issues and all other topics to finance team.
• Communicates with other stores on best practices and issues they may have encountered.
• Translates Chloe attitude of entrepreneurship, togetherness, excellence, creativity and positive impact.
• Responsible for the follow up and management of all shipping documents/ VAT DOCUMENTS.
• Supports the manager to formalize and update the operating procedures of the boutique (stocks, cash desk, security).
• Provides administrative support to the team in booking couriers, deliveries, transfers.
• Completes store supply orders.
• Supports the manager to ensure perfect compliance with Richemont processes.

Job description

Richemont's boutique team in the United States is seeking a stock and operations assistant to maintain precise stock records, manage deliveries, and support efficient boutique operations. You will oversee stockroom organization, assist with transfers between stores, and ensure compliance with Richemont processes to support profitability.

The role emphasizes attention to detail, strong customer service understanding, and collaboration with finance and logistics teams.