Luxury Boutique Operations Assistant

Richemont; Honolulu (HI); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with employer match

Wellness reimbursement

Volunteer days off

Job summary

Richemont in Honolulu offers an hourly role in a luxury boutique environment, reporting to the Sales Manager. You will support Sales Associates, handle daily boutique operations, and participate in service ceremonies to ensure a first-class client experience.

The ideal candidate has a Bachelor’s degree or equivalent with at least two years in luxury retail, strong organizational and communication skills, and familiarity with SAP.

Qualifications

• Bachelor’s degree or equivalent
• At least two years of experience in a fast-paced luxury environment
• Strong organizational and multitasking abilities
• Proficient in computer skills with excellent communication
• Familiarity with SAP is a plus
• Fluency in multiple languages is beneficial

Responsibilities

• Handle the daily replenishment of selling floor supplies such as shopping bags and wrapping paper as necessary to ensure smooth operations
• Participate to set up and breakdowns at opening and closing of the boutique
• Responsible for proper handling of morning Jewelry set up and evening jewelry pulling, as well as backstock maintenance
• Accurately backfill POS stations and desks
• Maintain a strong partnership with Management and Boutique Administrators to ensure merchandise is kept in proper condition
• Responsible for greeting clients and assisting with Reception duties
• Respect all protocols defined by Management and Corporate regarding the client experience
• Uphold Van Cleef & Arpels image by always maintaining a professional demeanor and following the Service Charter

Skills

Organizational skills

Multitasking

Communication skills

Verbal abilities

SAP familiarity

Computer skills

Languages

Education

Bachelor's degree

Equivalent experience

Tools

SAP

Job description

Richemont in Honolulu offers an hourly role in a luxury boutique environment, reporting to the Sales Manager. You will support Sales Associates, handle daily boutique operations, and participate in service ceremonies to ensure a first-class client experience.

The ideal candidate has a Bachelor’s degree or equivalent with at least two years in luxury retail, strong organizational and communication skills, and familiarity with SAP.