Luxury Boutique Manager: Elevate Client Experience & Team

Brobston Group; Dallas (TX); On-site; USD 102,000 - 138,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Employee discount

Job summary

Goyard in Dallas is seeking an experienced Boutique Manager to embody the Maison's spirit and deliver exceptional client experiences. You will oversee the boutique's performance, client relationships, team development, operations, merchandising, and inventory with care and commercial focus.

The role emphasizes leadership, training, and maintaining the highest service standards while driving sales and market awareness in a luxury retail environment.

Qualifications

• College degree in a business field preferred.
• 8+ years experience with previous management in luxury retail.
• Leather goods sales experience is a plus.
• Proven track record in achieving financial plans.
• Excellent interpersonal, communication, organizational and problem-solving skills.
• Experience in leadership, motivation, training and development of retail staff.
• Capable of managing multiple projects and deadlines.
• Ability to perform under pressure.
• Proactive approach.
• Strong proficiency in POS systems, Word, Excel, PowerPoint.
• Excellent written and verbal communication skills.

Responsibilities

• Represent Goyard as an ambassador of the Maison and lead the boutique team.
• Drive sales while maintaining the highest standards of service.
• Develop client relationships and clienteling initiatives.
• Oversee daily boutique operations, merchandising and inventory.
• Lead recruitment, training, scheduling, and performance management.
• Maintain visual standards and inventory accuracy.
• Monitor market trends and communicate insights to corporate.

Skills

Luxury retail mgmt

Client relations

Leadership

Sales performance

POS systems

MS Office

Communication

Time management

Problem solving

Training & development

Education

College degree in business

Tools

POS systems

MS Word

MS Excel

MS PowerPoint

Job description

Goyard in Dallas is seeking an experienced Boutique Manager to embody the Maison's spirit and deliver exceptional client experiences. You will oversee the boutique's performance, client relationships, team development, operations, merchandising, and inventory with care and commercial focus.

The role emphasizes leadership, training, and maintaining the highest service standards while driving sales and market awareness in a luxury retail environment.