Luxury Boutique Lead - Sales & Clienteling

Brobston Group; Los Angeles (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Brobston Group in Los Angeles is seeking an Assistant Boutique Director to support the Boutique Director in daily management of the sales team and exceptional customer service. The role focuses on driving sales, client development, and smooth boutique operations in a luxury retail setting.

The position requires extensive luxury retail experience, strong leadership, and the ability to manage priorities in a fast-paced environment, including varied hours.

Qualifications

• 7+ years of retail experience, preferably in a luxury product setting.
• Strong knowledge of the luxury industry and fashion sensitivity.
• Strong interpersonal, communication, organization, and follow-through skills.
• Ability to manage priorities in a fast-paced environment and maintain a presence on the sales floor for extended periods.
• Availability to work varied hours, including nights, weekends, and holidays, and to open or close the store as needed.
• Ability to use POS systems, computers, phones, cash registers, and other store equipment.

Responsibilities

• Maximize sales, minimize stock losses, and bring new clients to the business.
• Open and close the boutique.
• Coach, staff, and schedule associates; manage merchandising and inventory.
• Ensure policies and procedures are followed and maintain customer service standards.
• Develop and train associates, manage sales and clienteling objectives, and oversee attendance and housekeeping standards.

Skills

Interpersonal skills

Communication

Organization

Follow-through

Tools

POS systems

Job description

Brobston Group in Los Angeles is seeking an Assistant Boutique Director to support the Boutique Director in daily management of the sales team and exceptional customer service. The role focuses on driving sales, client development, and smooth boutique operations in a luxury retail setting.

The position requires extensive luxury retail experience, strong leadership, and the ability to manage priorities in a fast-paced environment, including varied hours.