Luxury Boutique GM — Client Growth & Team Leadership

Leap; Easton (Northampton County); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Commission-based pay

Unlimited PTO

Healthcare benefits

Paid holidays, sick leave, and parernl

401(k)

Commuter benefits

Sabbatical

Employee discounts

Wardrobe allowance

Employee referral bonus

Telecom reimbursement

Employee Assistance Program

Job summary

Grown Brilliance is seeking a General Manager to lead its luxury boutique on Leap’s platform. You will drive sales growth, cultivate high-value client relationships, and mentor a top-tier team to deliver an elevated, personalized luxury experience.

annual pay range is $70k–$90k, with performance-based commissions of 2% to 4%. Compensation reflects experience, skills, and qualifications, with base pay complemented by bonus potential.

Qualifications

• 5+ years of luxury retail leadership in a boutique setting.
• Expertise in relationship-driven selling and private client development.
• Ability to analyze performance data and guide decisions.
• Executive presence with strong communication and client relationships.
• Experience with Shopify, Endear CRM and Google Workspace.

Responsibilities

• Own the boutique's performance, driving sales, profitability and growth.
• Translate objectives into actionable strategies using performance insights.
• Identify opportunities to expand local market presence.
• Lead on the sales floor with elevated, personalized service and hospitality.
• Develop client relationships through appointments, outreach and follow-up.
• Leverage CRM insights to build loyalty and lifetime value.
• Inspire the team to deliver memorable, brand-aligned experiences.
• Recruit and coach a high-performing team and develop future leaders.
• Balance operations with an exceptional client experience and brand standards.

Skills

Luxury retail leadership

Relationship selling

Data-driven decisions

Executive presence

Private client development

Client experience

Communication

Sales leadership

Active on sales floor

18+ age

Tools

Shopify

Endear CRM

Google Workspace

Job description

Grown Brilliance is seeking a General Manager to lead its luxury boutique on Leap’s platform. You will drive sales growth, cultivate high-value client relationships, and mentor a top-tier team to deliver an elevated, personalized luxury experience.

annual pay range is $70k–$90k, with performance-based commissions of 2% to 4%. Compensation reflects experience, skills, and qualifications, with base pay complemented by bonus potential.