Luxury Boutique Concierge & Client Experience

US04 Richemont North America, Inc.; New York (NY); On-site; USD 31,684 - 33,062; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Job summary

US04 Richemont North America, Inc. is seeking a Boutique Assistant at Cartier in Hudson Yards, New York. The role emphasizes building extraordinary client experiences and supporting the boutique team in delivering exceptional service. Ideal candidates have experience in luxury retail and excellent interpersonal skills.

The Boutique Assistant will be responsible for promoting a welcoming environment, managing client needs, and upholding Cartier standards. The position offers competitive compensation and a comprehensive benefits program.

Qualifications

• Previous experience in luxury retail, service, or hospitality industry preferred.
• Excellent computer skills; MS Office required, SAP knowledge preferred.
• Additional language skills are a plus.

Responsibilities

• Build extraordinary client experiences through hospitality excellence.
• Promote a warm and welcoming boutique environment.
• Assist the boutique team with activities to facilitate seamless client experiences.
• Support appointment booking tool (RDV) and queue management.
• Provide highest-level client treatment and personal services.

Skills

Previous experience in luxury retail

Excellent computer skills; MS Office

Additional language skills

Tools

SAP

Job description

US04 Richemont North America, Inc. is seeking a Boutique Assistant at Cartier in Hudson Yards, New York. The role emphasizes building extraordinary client experiences and supporting the boutique team in delivering exceptional service. Ideal candidates have experience in luxury retail and excellent interpersonal skills.

The Boutique Assistant will be responsible for promoting a welcoming environment, managing client needs, and upholding Cartier standards. The position offers competitive compensation and a comprehensive benefits program.