Luxury Boutique Assistant Manager

Join; Short Hills (NJ); On-site; USD 92,037 - 103,540; Full time

Benefits offered by this job

Commission and bonus incentives based 

Medical, Dental, Vision

Life Insurance and Disability

Paid time off (15 days vacation, 11hol

Paid Parental leave

401(k) and Roth Retirement plan

Flexible spending accounts

Product discount and EAP resources

Calm App / Health Advocate access

Job summary

The Hermès Short Hills Boutique is seeking an Assistant Manager to partner with the Managing Director and Floor Director to drive sales, develop clients via CRM, and coach staff in a fast-paced luxury environment. You will oversee daily operations, staff performance, and strategic initiatives to ensure exceptional client experiences.

Ideal candidates bring 4+ years of luxury retail management, strong communication, and proficiency with Excel, Word, Cegid and E-time.

Qualifications

• 4+ years of retail management experience, luxury environment preferred.
• Must possess basic office skills including proficiency in Excel, Word, Cegid and E-time.
• Ability to learn merchandise, POS and payroll systems; effectively troubleshoot.
• Ability to interpret sales data and translate into effective business recommendations.
• Clear written and verbal communication skills.
• Ability to lift between 0-25 lbs. without assistance.
• Flexible in work availability as business needs dictate.

Responsibilities

• Daily supervision of staff (coaching, training and assisting in achieving sales objectives).
• Demonstrates active management presence on the sales floor modeling exceptional service.
• Identify sales opportunities and align with métier goals and client needs.
• Contribute to monthly touch-base meetings and annual performance evaluations.
• Communicate CRM standards and maximize client data capture.
• Ensure policy and procedure compliance and accurate attendance records.
• Coordinate scheduling, vacations, and seasonal staff trainings.
• Assist in recruiting and interviewing to fill open positions.
• Make critical client and store-running decisions when senior managers are away.

Skills

Retail management

Luxury environment

Excel

Word

Cegid

E-time

Staff coaching

Communication

Tools

Excel

Word

Cegid

E-time

Job description

The Hermès Short Hills Boutique is seeking an Assistant Manager to partner with the Managing Director and Floor Director to drive sales, develop clients via CRM, and coach staff in a fast-paced luxury environment. You will oversee daily operations, staff performance, and strategic initiatives to ensure exceptional client experiences.

Ideal candidates bring 4+ years of luxury retail management, strong communication, and proficiency with Excel, Word, Cegid and E-time.