Luxury Bellperson: Warm Welcomes & Luggage Concierge

Davidson Hospitality Group; Florida; On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

Eden Roc Miami Beach, a Davidson Hospitality Group property, seeks a lively Bellperson to warmly greet guests, assist with luggage, explain hotel amenities, and escort guests to rooms.

Ideal candidates have 1 year of guest services or bell experience, a valid CDL where applicable, and strong English communication. Join a luxury team delivering exceptional guest experiences in a dynamic setting.

Qualifications

• One year prior Guest Services/Bell experience preferred.
• Valid CDL license where applicable.
• Familiarity with local area and attractions.
• Read, write and speak English fluently.
• Ability to communicate effectively with the public and other employees.

Responsibilities

• Greet guests with a warm and friendly demeanor upon arrival.
• Assist guests with their luggage, ensuring prompt and efficient service.
• Provide information about hotel amenities, services, and local attractions.
• Escort guests to their rooms, explaining the features and facilities.
• Deliver messages, packages, and other items to guest rooms.
• Coordinate transportation arrangements for guests as requested.
• Maintain a neat and organized lobby area.
• Anticipate and fulfill guests' needs to ensure a memorable stay.

Skills

Guest Services Experience

CDL License

English Fluency

Local Area Knowledge

Job description

Eden Roc Miami Beach, a Davidson Hospitality Group property, seeks a lively Bellperson to warmly greet guests, assist with luggage, explain hotel amenities, and escort guests to rooms.

Ideal candidates have 1 year of guest services or bell experience, a valid CDL where applicable, and strong English communication. Join a luxury team delivering exceptional guest experiences in a dynamic setting.