Luxury Bell Captain — Guest Services Leader

Auberge; Meadows of Dan (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

Auberge is seeking a Bell Captain in Meadows of Dan, Virginia, to lead the bell staff and provide exceptional guest service. In this role, you will supervise the bell team, assist guests with their needs, and coordinate with other hotel departments to ensure a seamless experience.

The ideal candidate will have a minimum of one year of experience in a luxury environment, a flexible schedule, and a valid driver’s license. Join us to set a welcoming tone for every guest's arrival and departure.

Qualifications

• Minimum of one-year experience as a Bellperson in a luxury environment.
• Ability to work a flexible schedule, including weekends and holidays.
• Valid License to operate a motor vehicle.

Responsibilities

• Supervise and lead the bell staff, providing guidance and support.
• Assist guests with luggage, transportation, and other needs.
• Collaborate with hotel departments to coordinate guest services.
• Conduct training sessions for bell staff on customer service.
• Handle guest concerns related to bell services effectively.

Skills

Leadership

Customer Service

Problem Solving

Job description

Auberge is seeking a Bell Captain in Meadows of Dan, Virginia, to lead the bell staff and provide exceptional guest service. In this role, you will supervise the bell team, assist guests with their needs, and coordinate with other hotel departments to ensure a seamless experience.

The ideal candidate will have a minimum of one year of experience in a luxury environment, a flexible schedule, and a valid driver’s license. Join us to set a welcoming tone for every guest's arrival and departure.