Luxury Bell Attendant – Guest Services Expert

Park Hyatt; Washington (District of Columbia); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Free room nights

Friend & Family room rates

401(k) Retirement Matching Plan

Paid Time Off

Tuition Reimbursement

Complimentary Employee Meals

Employee Stock Purchase Plan

Retail discounts

Job summary

Park Hyatt Washington is seeking a Full-Time Bell Attendant to join our Guest Services Team. As part of an elite luxury service team, you will escort guests, assist with luggage, and promote hotel features and room offerings while delivering personalized recommendations.

Starting salary is $18.00 per hour, based on experience. This role requires full-time availability including weekdays and weekends, with a focus on guest satisfaction and professional communication in a fast-paced environment.

Qualifications

• Must have full-time availability, including weekdays and weekends.
• Desire to satisfy guest needs in a fast-paced environment.
• Flexible schedule availability.
• Refined verbal communication skills.
• Must have physical stamina to lift moderate amounts of weight.
• Ability to tolerate moderate amounts of walking.

Responsibilities

• Bell Attendants are in constant communication with the Front Office and Valet to escort guests, transport luggage and personal items to and from rooms.
• Ensure guests are comfortable with accommodations and aware of room offerings and features.
• This is a highly visible role with opportunities for casual conversation and local recommendations.

Skills

Verbal communication

Customer service mindset

Stamina

Flexible schedule

Full-time availability

Walking/standing endurance

Job description

Park Hyatt Washington is seeking a Full-Time Bell Attendant to join our Guest Services Team. As part of an elite luxury service team, you will escort guests, assist with luggage, and promote hotel features and room offerings while delivering personalized recommendations.

Starting salary is $18.00 per hour, based on experience. This role requires full-time availability including weekdays and weekends, with a focus on guest satisfaction and professional communication in a fast-paced environment.