Luxury Bedding Sales Lead - Customer Experience

Tempur-Pedic; Asheville (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Medical and dental coverage

401(k) retirement plan

Employee purchase discounts

Job summary

Tempur Sealy, a leader in bedding and sleep solutions, seeks a Retail Sales Associate for our Asheville store. You will drive sales, deliver exceptional customer service, and uphold brand standards across the sales process.

This role requires strong product knowledge, professional presentation, and teamwork in a fast-paced retail environment. Ideal candidates have 1–3 years of retail experience with luxury products, fluency with POS systems, and the ability to stand for long periods.

Qualifications

• High school diploma or equivalent.
• 1-3 years’ retail experience (or equivalent) with high-end luxury and/or custom products.
• Strong sales skills in a consultative environment.
• Demonstrated ability to lead, direct, and train others in a store setting.
• Familiar with current retail software and standards.

Responsibilities

• Assist in managing and maintaining responsibility for the overall performance of the store.
• Provide leadership in all areas of the sales process, including customer service and care, maintaining a professional appearance, and upholding brand standards.
• Continue to perform all Retail Sales Associate responsibilities at a high level.
• Assist the Store Manager in identifying deficiencies and solving problems in the store and within the sales team.
• Assist the store manager with merchandising and implementing company programs.
• Solve problems within the sales team and escalate larger issues to the Store Manager.
• Perform other duties as assigned.

Skills

Sales skills

Leadership

Customer service

Retail software

Education

High school diploma or equivalent

Tools

POS software

Job description

Tempur Sealy, a leader in bedding and sleep solutions, seeks a Retail Sales Associate for our Asheville store. You will drive sales, deliver exceptional customer service, and uphold brand standards across the sales process.

This role requires strong product knowledge, professional presentation, and teamwork in a fast-paced retail environment. Ideal candidates have 1–3 years of retail experience with luxury products, fluency with POS systems, and the ability to stand for long periods.