Luxury Beauty Advisor — In-Store & Digital

Nordstrom, Inc.; Mission Viejo (CA); Sur place; USD 34 000 - 35 000; Plein temps

Avantages offerts par ce poste

Medical/Vision, Dental, Retirement and

Paid Time Off

Life Insurance and Disability

Merchandise Discount and EAP Resources

Résumé du poste

Nordstrom, Inc. Beauty Department seeks a passionate ambassador to create personalized beauty experiences. You will engage customers, perform makeup applications and skincare analyses, and promote products aligned with customers’ beauty goals.

You’ll collaborate with a team to maintain an inclusive, welcoming environment, book appointments, and drive sales for events and services, while staying current on trends and brand knowledge.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals, with interest in using networking and technology.
• The ability to work a flexible schedule based on business needs, including evenings and weekends.

Responsabilités

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools.
• Book appointments and drive sales for in-store Beauty events and services.
• Keep department customer-ready through organization and cleanliness.
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and brand partners.
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Connaissances

Customer service

Beauty trends

Sales goals

Networking

Technology

Flexible schedule

Description du poste

Nordstrom, Inc. Beauty Department seeks a passionate ambassador to create personalized beauty experiences. You will engage customers, perform makeup applications and skincare analyses, and promote products aligned with customers’ beauty goals.

You’ll collaborate with a team to maintain an inclusive, welcoming environment, book appointments, and drive sales for events and services, while staying current on trends and brand knowledge.