Luxury Beauty Advisor & Clienteling Expert

060 SAKS & CO LLC; Newport Beach (CA); On-site; USD 20,664 - 31,684; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Employee discount

Job summary

Neiman Marcus is seeking a Beauty Advisor to deliver outstanding customer service, drive cosmetics sales, and build lasting client relationships at the counter. You’ll work under the Cosmetics Selling Manager, maintain counter presentation, and participate in facial consultations and training programs.

The role emphasizes clienteling, event-based sales, and collaboration with team members while upholding brand standards and providing a premium shopping experience.

Qualifications

• Minimum 1 year retail experience, preferably in a customer‑focused, cosmetics environment.
• Previously demonstrated successful sales experience, exceeding quota
• Ability to work well in a fast‑paced, team‑oriented environment that requires a high degree of multi‑tasking with minimal supervision
• Ability to learn and utilize online clienteling tools and software proprietary to Neiman Marcus
• Focused on attention to detail, taking initiative, and working in a positive working environment
• Ability to work well with others, as well as the ability to work independently to drive a successful business
• Demonstrate sound business judgment and organizational ability
• Demonstrate professional make‑up and treatment consultation and application

Responsibilities

• Model all Neiman Marcus Principles (Greet, Relate, Exceed, Attend and Thank)
• Focus on achieving and exceeding individual and vendor line sales goals, event sales goals, and department daily monthly sales goals
• Maintain a consistent high level of customer service by creating and developing excellent customer relationships as the brand expert and department representative
• Maintain a positive image as a liaison between Neiman Marcus and your designated Account Executive
• Utilize Neiman Marcus’s online clienteling resource tool to record and maintain client information and preferences to drive your business
• Focus all efforts on providing an exceptional customer experience from approach, to application, to closing the sale and following up with the customer
• Maintain counter standards by ensuring a clean, tidy and welcoming selling area

Skills

Retail experience

Customer service

Sales ability

Team player

Multi-tasking

Clienteling tools

Tools

Online clienteling tools

Job description

Neiman Marcus is seeking a Beauty Advisor to deliver outstanding customer service, drive cosmetics sales, and build lasting client relationships at the counter. You’ll work under the Cosmetics Selling Manager, maintain counter presentation, and participate in facial consultations and training programs.

The role emphasizes clienteling, event-based sales, and collaboration with team members while upholding brand standards and providing a premium shopping experience.