Luxury Bar Host — Elevate Guest Experience

Crosby Street Hotel; New York (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

PTO & sick leave

Medical benefits

Meal on shift

Uniform dry cleaning

Commuter transit benefits

Training & education reimbursement

Social events

Staff discounts

Incentive programs

Job summary

Crosby Street Hotel in New York is seeking a personable Crosby Bar Host to warmly greet guests, manage reservations, and coordinate with hotel teams to ensure flawless service. You will balance guest flow across stations and provide accurate waiting times during busy periods.

Ideal candidates bring a friendly demeanor, excellent English communication, and flexibility for AM/PM shifts, weekends, and holidays. Prior OpenTable experience is preferred but not required.

Qualifications

• Genuinely friendly, warm, welcoming presence.
• Excellent spoken and written English.
• Flexible schedule including AM/PM shifts, weekends, and holidays.
• Maintains high standard of personal hygiene and appearance.

Responsibilities

• Greet guests with a polished, approachable demeanor.
• Provide estimated waiting times during peak service moments.
• Seat guests according to preferences and manage reservations via OpenTable.
• Thank guests, invite return visits, and relay feedback to the on‑duty manager.
• Maintain seamless communication between bar, restaurant and hotel departments.
• Answer calls, manage reservations, and field emails promptly.
• Actively promote sister Firmdale Hotels and dining concepts.
• Ensure punctuality and personal responsibility in all tasks.

Skills

Hospitality experience

Customer service

English language

Tools

OpenTable

Job description

Crosby Street Hotel in New York is seeking a personable Crosby Bar Host to warmly greet guests, manage reservations, and coordinate with hotel teams to ensure flawless service. You will balance guest flow across stations and provide accurate waiting times during busy periods.

Ideal candidates bring a friendly demeanor, excellent English communication, and flexibility for AM/PM shifts, weekends, and holidays. Prior OpenTable experience is preferred but not required.