Luxury Banquet Setup Specialist

IHG Hotels & Resorts; San Francisco (CA); On-site; USD 40,000 - 57,000; Full time

Benefits offered by this job

Hotel discounts worldwide

Discount programs

Job summary

IHG Hotels & Resorts in San Francisco's Nob Hill flagship InterContinental Mark Hopkins is seeking a Banquet Houseperson. You will prepare event spaces, set up tables and equipment, and ensure flawless presentation for meetings, celebrations, and weddings.

You'll work closely with banquet service, catering, culinary, and housekeeping teams, greet guests, handle belongings, and maintain safety standards. The role includes lifting up to 100 pounds and potential night/weekend shifts; hourly pay is

Qualifications

• Basic reading/writing and mathematical skills.
• Handling, carrying or lifting items up to 100 pounds.
• Moving about the function areas.
• Bending, stooping, kneeling.
• General knowledge of banquet operations preferred.

Responsibilities

• Review Banquet Event Orders, floor plans, and daily assignments to understand event requirements, timelines, and special requests.
• Set up tables, chairs, staging, dance floors, podiums, easels, linens, and other banquet equipment according to approved layouts and hotel standards.
• Ensure room arrangements are precise, consistent, and ready for inspection within established timelines.
• Assist with room changes, event transitions, and last-minute setup adjustments as directed.
• Break down event spaces promptly and carefully, returning equipment and supplies to designated storage areas.
• Maintain the cleanliness and presentation of banquet rooms, pre-function areas, service corridors, and storage spaces.
• Refresh meeting rooms during scheduled breaks, including removing debris, straightening furnishings, and replenishing assigned supplies.
• Keep exits, service routes, and access to emergency equipment clear.
• Report damaged equipment, maintenance needs, and safety concerns promptly.
• Greet guests warmly and respond to requests with professionalism, discretion, and a sense of urgency.
• Coordinate with banquet service, catering, culinary, housekeeping, engineering, and audiovisual teams to support successful events.
• Handle guest belongings and event materials with care, following hotel procedures.
• Maintain professional grooming, appearance, and conduct consistent with luxury hospitality standards.
• Safely transport, organize, and store banquet furniture, equipment, and supplies using designated carts and handling equipment.
• Follow established lifting procedures and use team assistance when moving heavy or oversized items.
• Assist with equipment inventories and report shortages or damage.
• Follow hotel procedures for cleaning products, equipment use, workplace safety, and lost and found.
• Perform other related duties as assigned.

Skills

Guest service

Teamwork

Communication

Job description

IHG Hotels & Resorts in San Francisco's Nob Hill flagship InterContinental Mark Hopkins is seeking a Banquet Houseperson. You will prepare event spaces, set up tables and equipment, and ensure flawless presentation for meetings, celebrations, and weddings.

You'll work closely with banquet service, catering, culinary, and housekeeping teams, greet guests, handle belongings, and maintain safety standards. The role includes lifting up to 100 pounds and potential night/weekend shifts; hourly pay is