Luxury Banquet Lead - Guest Experience & Operations

Levy Restaurants; Evanston (IL); On-site; USD 41,000 - 44,000; Full time

Benefits offered by this job

Instapay (early access to your wages)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy Sector at Ryan Field in Evanston, IL is seeking a hospitality-driven Lead Banquet Supervisor to oversee luxury catering services during events. The role leads team members, ensures top-tier service, and maintains smooth operations from setup to guest departure.

Responsibilities include coordinating staff schedules, briefing function groups, resolving issues, and ensuring food presentation and temps meet HACCP standards. Valid food handler or alcohol server permit may be required.

Qualifications

• Must possess or able to obtain a valid food handler's permit and/or alcohol servers permit where required by state law.

Responsibilities

• Determines workload requirements from catering orders.
• Meets with function group leaders to discuss setup arrangements; addresses last-minute changes and resolves problems.
• Interacts with customers and resolves complaints in a service-oriented manner.
• Demonstrates complete understanding of menu items.
• Instructs staff on work expectations for catered functions.
• Helps staff set up rooms to desired specifications.
• Assembles and delivers food and supplies to scheduled locations.
• Serves food and beverages to guests.
• Returns food, beverages, serving equipment and utensils to catering facility.
• Ensures proper presentation, portion control and maintenance of serving temperatures; follows HACCP standards.
• Maintains sanitation and orderliness of all equipment, supplies and utensils.
• Ensures proper food preparation by following approved recipes and production standards.
• Performs other duties as assigned.

Job description

Levy Sector at Ryan Field in Evanston, IL is seeking a hospitality-driven Lead Banquet Supervisor to oversee luxury catering services during events. The role leads team members, ensures top-tier service, and maintains smooth operations from setup to guest departure.

Responsibilities include coordinating staff schedules, briefing function groups, resolving issues, and ensuring food presentation and temps meet HACCP standards. Valid food handler or alcohol server permit may be required.