Lead Banquet Supervisor, Catering - Ryan Field

Compass Group USA; Evanston (IL); On-site; USD 41,000 - 44,000; Full time

Benefits offered by this job

Instapay (early wage access)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Ryan Field is seeking a passionate, hospitality-driven Lead Supervisor to oversee luxury catering and banquet service. You will lead team members, ensure top-tier service standards, and maintain smooth operations during events, enhancing guest experiences for donors, season ticket holders, sponsors, and visitors.

Based in the Evanston/Chicago area, this role emphasizes staffing coordination, food service excellence, and adherence to food safety standards.

Qualifications

• Must possess or able to obtain a valid food handler's permit and/or alcohol server's permit where required by state law.

Responsibilities

• Coordinate catering staff schedules for timely delivery, service, and breakdown.
• Meet with function leaders to plan setup and address last-minute changes.
• Interact with guests and resolve issues in a service-oriented manner.
• Demonstrate understanding of menu items for guests and staff.
• Instruct staff on work expectations for catered events.
• Assist staff in room setup to desired specifications.
• Coordinate delivery of food and supplies to scheduled locations.
• Serve food and beverages to guests during events.
• Return dishes, equipment, and utensils to the catering facility.
• Ensure proper presentation, portion control, and serving temperatures; follow HACCP.
• Maintain sanitation and orderliness of equipment and supplies.

Education

Food handler's permit / alcohol server's permit

Job description

Position Title: Lead Banquet Supervisor at Ryan Field

Pay Range: $30.00to$32.00

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

Ryan Field is seeking a passionate, hospitality-driven Lead Supervisor to oversee overall luxury service within our catering/banquet hospitality areas. This role plays a critical leadership role in creating memorable guest experiences by leading team members, ensuring exceptional service standards, and maintaining seamless operations during events. At Ryan Field, we are building a world-class game day and event experience and this role is instrumental in creating memorable moments for guests, donors, season ticket holders, sponsors, and visitors.

Summary

Coordinates catering staff schedules to ensure all functions are delivered, served and cleared in a timely fashion. Prepares and serves food at scheduled functions under the supervision of the Catering Manager.

Essential Duties and Responsibilities

• Determines workload requirements from catering orders.
• Meets with function group leaders to discuss setup arrangements; addresses last-minute changes and resolves problems.
• Interacts with customers and resolves complaints in a service-oriented manner.
• Demonstrates complete understanding of menu items.
• Instructs staff on work expectations for catered functions.
• Helps staff set up rooms to desired specifications.
• Assembles and delivers food and supplies to scheduled locations.
• Serves food and beverages to guests.
• Returns food, beverages, serving equipment and utensils to catering facility.
• Ensures proper presentation, portion control and maintenance of serving temperatures; follows HACCP standards.
• Maintains sanitation and orderliness of all equipment, supplies and utensils.
• Ensures proper food preparation by following approved recipes and production standards.
• Performs other duties as assigned.

Qualifications

• Must possess or able to obtain a valid food handler's permit and/or alcohol server's permit where required by state law.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program