Concessions Lead Supervisor — Event Ops & Guest Service

Compass Group USA; Evanston (IL); Sur place; USD 40 000 - 43 000; Plein temps

Avantages offerts par ce poste

Instapay

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Résumé du poste

Compass Group USA in Evanston is seeking a Lead Concessions Supervisor for Ryan Field to oversee concession operations across multiple stands during events and lead the frontline team. You will ensure guest service, food safety, and financial controls are maintained on event days.

The role requires leadership experience and the ability to work evenings, weekends, and holidays in a stadium setting, with benefits like Instapay and wellness programs offered by Levy/Compass Group.

Qualifications

• Two years of experience in concessions, food service, hospitality, retail, or event operations.
• Prior leadership or supervisory experience.
• Ability to work event-driven schedules including evenings, weekends, and holidays.

Responsabilités

• Oversee concession operations across multiple stands or assigned venue areas during events.
• Provide leadership and direction to Concessions Supervisors and hourly staff.
• Conduct pre-event operational briefings and communicate service expectations.
• Ensure a high standard of hospitality is maintained.
• Monitor cash handling, inventory controls, and reconciliation procedures.
• Ensure compliance with food safety, alcohol service, and venue policies.

Connaissances

Concessions experience

Leadership experience

Event-driven scheduling

Description du poste

Compass Group USA in Evanston is seeking a Lead Concessions Supervisor for Ryan Field to oversee concession operations across multiple stands during events and lead the frontline team. You will ensure guest service, food safety, and financial controls are maintained on event days.

The role requires leadership experience and the ability to work evenings, weekends, and holidays in a stadium setting, with benefits like Instapay and wellness programs offered by Levy/Compass Group.