Luxury Banquet Experience Lead

Hyatt Hotels Corporation; Austin (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

The Driskill, a Hyatt property in Austin, is seeking a Banquet Service Manager to lead wedding, social, and corporate events with a focus on luxury guest service. You will work closely with Culinary, Sales, and Operations to plan and execute seamless programs that meet brand standards.

Ideal candidates will bring strong leadership, banquet operations experience, and flexibility for varied schedules, including evenings and holidays.

Qualifications

• Experience as a service manager in hotels or banquet operations.
• Strong leadership and communication skills.
• Ability to manage multiple events and staff.
• Flexible scheduling including evenings and holidays.

Responsibilities

• Assist Banquet Manager in planning and executing events.
• Oversee event setup, service, and equipment.
• Train and coach banquet staff.
• Coordinate with Sales, Culinary, and Operations for staffing.
• Ensure Hyatt luxury service standards and safety.
• Monitor guest satisfaction and resolve issues.
• Control labor and inventory costs.

Skills

Banquet management

Team leadership

Event coordination

Tools

Hospitality systems

Job description

The Driskill, a Hyatt property in Austin, is seeking a Banquet Service Manager to lead wedding, social, and corporate events with a focus on luxury guest service. You will work closely with Culinary, Sales, and Operations to plan and execute seamless programs that meet brand standards.

Ideal candidates will bring strong leadership, banquet operations experience, and flexibility for varied schedules, including evenings and holidays.