Luxury Automotive Client Advisor

Jaguarwestcolumbia; Clarksville (MD); On-site; USD 90,000 - 200,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Paid Holidays

Life Insurance

Disability Insurance

Employee Discounts

Vehicle Purchase Program

Job summary

Jim Coleman Jaguar Land Rover in Columbia, Maryland is seeking a Luxury Client Advisor to join our award-winning sales team. The role guides clients from initial contact to delivery, building lasting relationships with a personalized, high-end experience.

Earn unlimited income through performance-based commissions and bonuses while representing Jaguar and Land Rover with integrity and expertise. This is a fast-paced, team-oriented environment in a family-owned dealership with strong professional

Qualifications

• Automotive sales experience preferred; luxury retail or commissioned sales experience will also be considered.
• Passion for delivering exceptional customer service.
• Strong relationship-building, communication, and presentation skills.
• Professional appearance and demeanor.
• Self-motivated with a competitive drive to succeed.
• Excellent organizational, follow-up, and time-management skills.
• Comfortable using CRM systems and digital communication tools.
• Ability to work in a fast-paced, team-oriented environment.
• Valid driver's license with a clean driving record.

Responsibilities

• Build meaningful relationships with new and existing clients.
• Deliver a personalized, consultative luxury vehicle purchasing experience.
• Demonstrate expert knowledge of Jaguar and Land Rover vehicles, technology, and features.
• Conduct professional vehicle presentations and test drives.
• Maintain consistent communication with clients through phone, email, text, and CRM tools.
• Generate business through referrals, repeat customers, networking, and prospecting.
• Maintain accurate customer records and sales activities using the dealership CRM.
• Work closely with the Finance, Service, and Management teams to ensure a seamless customer experience.
• Deliver vehicles with comprehensive product demonstrations and technology orientation.
• Consistently achieve monthly sales, customer satisfaction, and performance goals.
• Stay current on manufacturer product knowledge, incentives, and competitive vehicle information.
• Represent the dealership with professionalism, integrity, and enthusiasm always.

Tools

CRM systems

Job description

Luxury Client Advisor - Jim Coleman Jaguar Land Rover

Columbia, Maryland

$90,000-$200,000+ earning potential.

Deliver an Exceptional Luxury Experience. Build Lasting Relationships. Earn Unlimited Income.

Are you passionate about luxury automobiles and delivering an exceptional customer experience? Do you enjoy building lasting relationships, exceeding expectations, and helping clients find the perfect vehicle?

Jim Coleman Jaguar Land Rover in Columbia, Maryland is seeking a professional, relationship-driven Luxury Client Advisor to join our award-winning sales team.

This is more than a sales position-it's an opportunity to represent two of the world's most prestigious automotive brands while helping clients experience the performance, craftsmanship, luxury, and innovation that define Jaguar and Land Rover.

At Jim Coleman Automotive, we believe our success begins with our people. We are committed to creating a supportive, team-oriented culture where employees are respected, developed, and empowered to succeed. We take pride in providing an outstanding experience for both our customers and our employees, and we promote from within whenever possible.

Whether you're an experienced luxury automotive salesperson, a top-performing automotive sales consultant, or a successful sales professional looking to transition into luxury automotive sales, we'd love to meet you.

Why Join Our Team?

• Family-owned and operated dealership with a people-first culture
• Represent the iconic Jaguar and Land Rover luxury brands
• Strong executive leadership committed to your success
• High-quality inventory and an established customer base
• Modern technology and digital retailing tools
• Ongoing manufacturer training and professional development
• Career advancement opportunities within a growing dealership group
• Collaborative, respectful, and team-oriented work environment

What We Offer

• Competitive compensation with unlimited earning potential
• Performance-based commission and bonus opportunities
• Five-day work week
• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• 401(k)
• Paid Time Off
• Paid Holidays
• Life Insurance
• Short-Term and Long-Term Disability
• Employee Vehicle Purchase Program
• Employee Discounts
• Paid manufacturer certification and ongoing training
• Long-term career growth opportunities

Position Summary

As a Luxury Client Advisor, you will guide customers through every stage of the vehicle purchasing journey-from the initial introduction to vehicle delivery and beyond. You'll build long-term relationships by providing personalized service, expert product knowledge, and a first-class luxury buying experience that exceeds expectations.

Success in this role comes from building trust, understanding each client's unique needs, and delivering an ownership experience that creates lifelong customers.

Key Responsibilities

• Build meaningful relationships with new and existing clients.
• Deliver a personalized, consultative luxury vehicle purchasing experience.
• Demonstrate expert knowledge of Jaguar and Land Rover vehicles, technology, and features.
• Conduct professional vehicle presentations and test drives.
• Maintain consistent communication with clients through phone, email, text, and CRM tools.
• Generate business through referrals, repeat customers, networking, and prospecting.
• Maintain accurate customer records and sales activities using the dealership CRM.
• Work closely with the Finance, Service, and Management teams to ensure a seamless customer experience.
• Deliver vehicles with comprehensive product demonstrations and technology orientation.
• Consistently achieve monthly sales, customer satisfaction, and performance goals.
• Stay current on manufacturer product knowledge, incentives, and competitive vehicle information.
• Represent the dealership with professionalism, integrity, and enthusiasm always.

Qualifications

• Automotive sales experience preferred; luxury retail or commissioned sales experience will also be considered.
• A passion for delivering exceptional customer service.
• Strong relationship-building, communication, and presentation skills.
• Professional appearance and demeanor.
• Self-motivated with a competitive drive to succeed.
• Excellent organizational, follow-up, and time-management skills.
• Comfortable using CRM systems and digital communication tools.
• Ability to work in a fast-paced, team-oriented environment.
• Valid driver's license with a clean driving record.

What Makes You Successful

Successful Luxury Client Advisors:

• Build trust before selling.
• Create lifelong clients through exceptional service.
• Deliver a premium luxury buying experience.
• Thrive in a fast-paced, collaborative environment.
• Continuously develop their product knowledge and professional skills.
• Take pride in representing world-class luxury brands.
• Are motivated by performance and unlimited earning potential.

Why Jim Coleman Jaguar Land Rover?

Jaguar and Land Rover are among the world's most recognized luxury automotive brands, known for their performance, innovation, craftsmanship, and capability. As a Luxury Client Advisor, you'll represent vehicles that inspire passion while delivering a personalized ownership experience to discerning clients who expect exceptional service.

If you're ready to build a rewarding career with a family-owned dealership that values integrity, supports its employees, and believes exceptional customer experiences begin with exceptional people, we'd love to speak with you.

Equal Employment Opportunity

We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, or local law.

Applicants have rights under Federal Employment Laws:

• Family and Medical Leave Act (FMLA)
• Equal Employment Opportunity (EEO)
• Employee Polygraph Protection Act (EPPA)