Luxury Auto Service Advisor | Training & Growth

L0835 Porsche Beverly Hills; Beverly Hills (CA); On-site; USD 65,000 - 162,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Job summary

Lithia & Driveway’s L0835 Porsche Beverly Hills is hiring a Service Advisor to be the primary contact for Porsche service customers, guiding them through appointments and repair decisions. The role emphasizes delivering a first-class experience, coordinating with technicians, and driving customer satisfaction.

A professional environment leverages experienced staff and premium service standards. The position requires 1+ years in a dealership setting and CDK experience; driving record and a valid

Qualifications

• 1+ years of Service Advisor experience in a dealership environment.
• CDK experience required or preferred.
• Experience with luxury or European brands is a plus.

Responsibilities

• Be the primary contact for Porsche service customers, delivering a first-class customer experience.
• Schedule appointments and prepare repair orders.
• Communicate maintenance recommendations and repair options to customers.
• Coordinate with technicians and keep customers informed throughout the repair process.
• Help achieve departmental sales, CSI, and customer satisfaction goals.

Education

High School diploma or equivalent

Tools

CDK

Job description

Lithia & Driveway’s L0835 Porsche Beverly Hills is hiring a Service Advisor to be the primary contact for Porsche service customers, guiding them through appointments and repair decisions. The role emphasizes delivering a first-class experience, coordinating with technicians, and driving customer satisfaction.

A professional environment leverages experienced staff and premium service standards. The position requires 1+ years in a dealership setting and CDK experience; driving record and a valid