Luxury Auto Service Advisor: High Earnings, Sundays Off

Volvo-Car; New York (NY); On-site; USD 85,000 - 130,000; Full time

Benefits offered by this job

Signing bonus

Medical insurance

Dental insurance

Vision insurance

Paid time off

Sundays off

Employee discounts

Training and development

Climate-controlled shop

Job summary

Volvo Cars of Glen Cove is seeking an experienced Service Advisor to connect customers with the Service Department, leveraging automotive knowledge, sales ability, and customer service skills to recommend maintenance and repairs while delivering an exceptional ownership experience.

This high-volume, luxury dealership offers strong earning potential through performance-based income, possible signing bonus, medical/dental, paid vacation, Sundays off, and ongoing training in a climate-controlled

Qualifications

• Automotive Service Advisor experience required.
• Volvo and/or luxury brand experience preferred.
• Reynolds & Reynolds experience is a plus.
• Strong sales, customer service, computer, communication, and listening skills.
• Goal-oriented, self-motivated, and professional.
• Excellent organizational and problem-solving skills. Able to manage multiple priorities in a fast-paced environment.
• Dependable team participant with a positive attitude and strong work ethic.
• Valid driver's license and insurance.

Responsibilities

• Guide customers through the vehicle repair and maintenance process.
• Recommend services, explain repair options and costs, and present service specials.
• Schedule appointments and manage customer communication throughout the repair process.
• Build customer relationships, generate repeat business, and deliver exceptional CSI.
• Meet or exceed sales and performance goals.
• Address customer concerns and resolve issues professionally.
• Maintain accurate repair orders, customer records, and service information.
• Stay current on automotive services, technology, and industry trends.

Skills

Automotive service

Sales

Customer service

Communication

Listening

Problem solving

Organization

Tools

Reynolds & Reynolds

Job description

Volvo Cars of Glen Cove is seeking an experienced Service Advisor to connect customers with the Service Department, leveraging automotive knowledge, sales ability, and customer service skills to recommend maintenance and repairs while delivering an exceptional ownership experience.

This high-volume, luxury dealership offers strong earning potential through performance-based income, possible signing bonus, medical/dental, paid vacation, Sundays off, and ongoing training in a climate-controlled