Premium Automotive Service Advisor - Excellent Benefits

Lindsay Volvo Cars of Alexandria; Alexandria (VA); Hybrid; USD 42,000 - 70,000; Full time

Benefits offered by this job

Lucrative compensation plan

Paid time off

Medical

Employee vehicle purchase program

Job summary

Lindsay Volvo Cars of Alexandria is seeking an experienced Automotive Service Advisor to join our service team. You will welcome customers, document needs, explain recommended work, and coordinate with technicians to ensure timely repairs and exceptional Volvo-branded service.

This role requires strong communication, a valid driver’s license, and prior service-advisor experience. We offer comprehensive training, competitive compensation, and a benefits package in a fast-paced, customer-focused

Qualifications

• Previous automotive service advisor experience.
• Excellent customer service skills.
• Ability to explain automotive services clearly.

Responsibilities

• Welcome customers and create a professional, personalized service experience
• Listen carefully to customer concerns and accurately document vehicle needs
• Recommend maintenance and repairs based on manufacturer guidelines, vehicle condition, and customer needs
• Prepare accurate repair orders and provide clear explanations of recommended work
• Maintain consistent communication with customers throughout the repair process
• Coordinate closely with technicians and the parts department to keep repairs moving efficiently
• Review completed work with customers and explain services performed
• Build long-term relationships with customers and encourage customer loyalty
• Maintain a high level of professionalism and attention to detail in a fast-paced environment
• Deliver an exceptional experience consistent with the Volvo brand

Skills

Customer service

Communication

Explain services

Process driven

Professional appearance

Strong work ethic

Outstanding written/verbal

Relationship building

Job description

Lindsay Volvo Cars of Alexandria is seeking an experienced Automotive Service Advisor to join our service team. You will welcome customers, document needs, explain recommended work, and coordinate with technicians to ensure timely repairs and exceptional Volvo-branded service.

This role requires strong communication, a valid driver’s license, and prior service-advisor experience. We offer comprehensive training, competitive compensation, and a benefits package in a fast-paced, customer-focused