Luxury Auto Service Advisor – Client Experience Leader

Autobahn; Fort Worth (TX); On-site; USD 60,000 - 150,000; Full time

Job summary

Autobahn in Fort Worth, TX is seeking a BMW Service Advisor to deliver exceptional client experiences and lead the service process from inspection to completion. You will collaborate with technicians to discuss repairs, present options, and ensure OEM standards are met, while guiding clients through insurance and warranty choices.

This role rewards a polished, team-oriented professional with automotive industry experience and a drive to excel in a fast-paced luxury dealership setting.

Qualifications

• Engineering and mechanical experience.
• Automobile industry experience and problem-solving ability.
• Professional and well-groomed appearance.
• Competitive, self-motivated, and team-oriented mindset.
• Thrives in a fast-paced, high-performance environment.
• Valid driver’s license with a clean driving record.
• Ability to pass pre-employment background check and drug screening.

Responsibilities

• Greeting clients and performing vehicle inspections and repair order recommendations.
• Consulting technicians about needed repairs and presenting clients with repair options to maintain the vehicle per OEM recommendations.
• Answering client questions about service outcomes and consulting with technicians when necessary.
• Presenting clients with insurance and warranty options for better coverage and potential savings.
• Overseeing and managing the service center’s scheduling and workflow.
• Informing clients of changes in service or when their vehicle is ready to be picked up.

Skills

Engineering

Mechanical experience

Auto industry experience

Problem solving

Job description

Autobahn in Fort Worth, TX is seeking a BMW Service Advisor to deliver exceptional client experiences and lead the service process from inspection to completion. You will collaborate with technicians to discuss repairs, present options, and ensure OEM standards are met, while guiding clients through insurance and warranty choices.

This role rewards a polished, team-oriented professional with automotive industry experience and a drive to excel in a fast-paced luxury dealership setting.