Luxury Auto Service Advisor | High Earning & Great Hours

Sunset Automotive Group, Inc.; Venice (FL); On-site; USD 70,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off after 6 months

Company-paid Training

Employee Discounts

Life Insurance

Short-Term and Long-Term Disability

Job summary

Sunset Cadillac of Venice, part of Sunset Automotive Group, seeks an experienced Service Advisor to bridge customers and the service team. You will convey vehicle issues clearly, advise on needed work, and maintain strong relationships with new and returning clients.

The role emphasizes outstanding customer service, automotive knowledge, and effective communication, with a compensation plan reflecting experience and a strong earning potential.

Qualifications

• Must be career minded & have great customer service skills.
• Strong automotive knowledge and experience required.
• Experience with Reynolds & Reynolds preferred.

Responsibilities

• Serve as the first point of contact for service customers with outstanding customer service.
• Listen actively to understand vehicle issues and concerns.
• Create repair orders and clearly communicate needs to service technicians.
• Explain diagnoses and maintenance needs to customers and advise on needed work.
• Follow up with customers throughout the repair process and keep them updated.
• Interact professionally with customers, vendors, and technicians at all times.

Skills

Customer service

Active listening

Communication

Tools

Reynolds & Reynolds

Job description

Sunset Cadillac of Venice, part of Sunset Automotive Group, seeks an experienced Service Advisor to bridge customers and the service team. You will convey vehicle issues clearly, advise on needed work, and maintain strong relationships with new and returning clients.

The role emphasizes outstanding customer service, automotive knowledge, and effective communication, with a compensation plan reflecting experience and a strong earning potential.