Luxury Auto Parts Counter Specialist

Mills Auto Group; Bowling Green (KY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K

Paid Time Off

Holidays

Job summary

Mills Auto Group is seeking an Experienced Luxury Auto Parts Counter Specialist for our BMW & MB dealership in Bowling Green, KY. You will assist technicians, wholesale and retail customers, and manage OEM parts using EPC with a focus on accuracy and customer service.

We offer strong compensation with performance incentives, comprehensive benefits, 401(k) matching, PTO and holidays, plus opportunities for brand-specific luxury training and career growth in a state-of-the-art facility.

Qualifications

• Experience: 2+ years in automotive parts counter (Luxury/European preferred).
• Proficiency with EPC and DMS (CDK, Reynolds & Reynolds, DealerTrack) and general computer navigation.
• Excellent verbal and written communication with a client-focused attitude.
• Strong multi-tasking and attention to detail in a fast-paced environment.
• Valid driver’s license with a clean driving record.
• High school diploma or equivalent.

Responsibilities

• Assist service technicians, wholesale customers, and retail clients at the parts counter with precision and professionalism.
• Use EPC to identify, locate, and order OEM parts and accessories for BMW and Mercedes-Benz vehicles.
• Process special orders, track back-ordered parts, and update service advisors and customers on status.
• Receive, unpack, inspect, and stock incoming inventory; conduct regular inventory audits for accuracy.
• Maintain clean, organized stockrooms and display areas adhering to brand standards.
• Follow all company safety policies and local/federal guidelines.

Skills

Customer service

Communication

Organization

Detail oriented

Education

High school diploma or equivalent

Tools

Electronic Parts Catalogs (EPC)

CDK

Reynolds & Reynolds

DealerTrack

Job description

Mills Auto Group is seeking an Experienced Luxury Auto Parts Counter Specialist for our BMW & MB dealership in Bowling Green, KY. You will assist technicians, wholesale and retail customers, and manage OEM parts using EPC with a focus on accuracy and customer service.

We offer strong compensation with performance incentives, comprehensive benefits, 401(k) matching, PTO and holidays, plus opportunities for brand-specific luxury training and career growth in a state-of-the-art facility.