Luxury Auto Internet Sales Specialist

Mercedes-Benz of Alexandria; Alexandria (VA); Presencial; USD 40 000 - 55 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive compensation

Training and development

Employee discounts

Resumo da oferta

Mercedes-Benz of Alexandria in Alexandria, VA is seeking an enthusiastic Internet Sales Associate to be the primary contact for online customers, guiding them through the purchasing process of new Mercedes-Benz vehicles. You will respond promptly to inquiries, provide detailed vehicle information, and coordinate test drives to drive sales growth.

Leverage CRM tools and collaborate with sales and finance teams to ensure an exceptional customer experience; prior CRM experience is preferred, with a

Qualificações

• Excellent communication and interpersonal skills.
• Strong customer service orientation with a professional attitude.
• Experience with CRM software and internet-based sales tools is preferred.
• Ability to work independently and as part of a team in a dynamic environment.
• Knowledge or passion for automotive industry and Mercedes-Benz brand is a plus.
• High school diploma or equivalent; additional education is a plus.
• Must be located in or willing to commute to Alexandria, VA.

Responsabilidades

• Respond promptly to internet sales inquiries.
• Engage customers through online platforms and follow up.
• Provide detailed product information on new Mercedes-Benz vehicles.
• Coordinate test drives and dealership visits.
• Maintain accurate records of customer interactions in the CRM system.
• Collaborate with sales and finance teams to support the customer experience.
• Stay informed about promotions, new vehicle features, and dealership policies.

Conhecimentos

Communication skills

Customer service

CRM proficiency

Team collaboration

Automotive knowledge

Formação académica

High school diploma

Ferramentas

CRM software

Internet sales tools

Descrição da oferta de emprego

Mercedes-Benz of Alexandria in Alexandria, VA is seeking an enthusiastic Internet Sales Associate to be the primary contact for online customers, guiding them through the purchasing process of new Mercedes-Benz vehicles. You will respond promptly to inquiries, provide detailed vehicle information, and coordinate test drives to drive sales growth.

Leverage CRM tools and collaborate with sales and finance teams to ensure an exceptional customer experience; prior CRM experience is preferred, with a