Luxury Assistant Store Manager - Clienteling Leader

Four Seasons Recruitment Ltd; Illinois; On-site; USD 72,000 - 88,000; Full time

Job summary

Assistant Store Manager Chicago - Luxury is sought for Plaza Del Lago, Chicago, to support the Store Manager in delivering a premium, personalised customer experience within a luxury fashion environment.

You will lead clienteling and long-term relationships, motivate the team, and uphold high standards of service while driving sales and operational efficiency on-site, including weekends for events.

Qualifications

• Experience in store management or retail leadership.
• Luxury retail experience preferred.
• Strong customer-facing skills; clienteling and personal shopping.
• Excellent communication and teamwork.

Responsibilities

• Support Store Manager with day-to-day operations, opening/closing.
• Assist with visual merchandising, inventory, and store presentation.
• Deliver premium customer experience with product knowledge and styling guidance.
• Build long-term client relationships via clienteling and personal shopping.
• Support development of store client base and high-value traffic.
• Lead, motivate and support store team; assist with scheduling and training.
• Manage POS activities and store procedures.
• Monitor store performance and assist sales targets.
• Maintain cleanliness and presentation; follow loss-prevention procedures.
• Collaborate with leadership to drive sales and operational efficiency.

Skills

Store management

Retail leadership

Customer service

Clienteling

Tools

POS systems

Shopify

Job description

Assistant Store Manager Chicago - Luxury is sought for Plaza Del Lago, Chicago, to support the Store Manager in delivering a premium, personalised customer experience within a luxury fashion environment.

You will lead clienteling and long-term relationships, motivate the team, and uphold high standards of service while driving sales and operational efficiency on-site, including weekends for events.