Lux Wellness Spa Receptionist – Front Desk Pro

The Lakeview at 333; Duluth (MN); On-site; USD 19,000 - 26,000; Part time

Job summary

Foundry Wellness in Duluth, MN is seeking a Wellness Receptionist to greet members and guests, manage check-ins, and coordinate appointments with care. You’ll connect members to services, handle payments, and contribute to a calm, welcoming environment.

You will collaborate with therapists, assist with administrative tasks, and support upsell opportunities while maintaining a polished front desk aligned with our luxury wellness brand.

Qualifications

• 1-2 years of front desk, hospitality, or spa reception experience – ideally in a luxury or wellness-focused setting.
• Warm, professional communication skills and a natural ability to make guests feel at ease.
• Familiarity with spa or booking software platforms (e.g., Mindbody, Book4Time or similar).
• Attention to detail and multitasking ability – you stay calm and collected even when the spa is busy.
• A well-groomed, polished appearance that reflects the tone of a luxury wellness environment.
• Availability to work a flexible schedule including weekends, evenings, and some holidays.

Responsibilities

• Welcome spa guests and members with a friendly, polished presence- offering a personalized, seamless check-in experience.
• Manage appointment bookings, confirmations, and changes across treatments, thermal spa access, and wellness services.
• Coordinate with therapists and spa attendants to ensure the daily schedule flows smoothly and efficiently.
• Handle payment processing, gift card sales, and retail transactions with accuracy and care.
• Maintain a serene and well-presented front desk area, aligned with the aesthetic and energy of the spa.
• Respond to guest inquiries- both in person and by phone/email – with knowledgeable, timely, and elevated service.
• Upsell treatments, packages, and retail products where appropriate, always keeping guest needs in mind.
• Assist with light administrative tasks such as intake forms, waivers, inventory tracking, and daily reporting.
• All other duties as assigned

Skills

Front desk & hospitality experience

Excellent communication

Attention to detail

Multitasking

Polished appearance

Flexible schedule

Tools

Mindbody

Book4Time

Job description

Foundry Wellness in Duluth, MN is seeking a Wellness Receptionist to greet members and guests, manage check-ins, and coordinate appointments with care. You’ll connect members to services, handle payments, and contribute to a calm, welcoming environment.

You will collaborate with therapists, assist with administrative tasks, and support upsell opportunities while maintaining a polished front desk aligned with our luxury wellness brand.