Lux Spa Host: Guest Experience & Operations

SPENCER'S; New York (NY); On-site; USD 27,552 - 41,328; Full time

Benefits offered by this job

Complimentary monthly signature spa treatment

Employee discounts on spa products and services

50% reimbursement of parking fees

Job summary

SPENCER'S in Williamsburg Spa is seeking a Spa Host to serve as the central connection between operations, guest services, and sales. The ideal candidate will enhance the guest experience while maintaining high standards of cleanliness and ambiance.

This is a full-time position requiring weekend availability. The role involves managing appointments, greeting guests, and ensuring smooth operations, combining hospitality and sales skills.

Benefits include a complimentary monthly spa treatment and employee discounts on products and services, fostering personal and professional growth.

Qualifications

• Must demonstrate excellent customer service skills and maintain professional appearance.
• Weekend availability required.
• Experience in hospitality or a related field is a plus.

Responsibilities

• Serve as the central connection between spa operations, guest services, and sales.
• Ensure seamless daily spa operations and deliver exceptional guest experience.
• Manage appointment calendar to optimize guest bookings and occupancy rate.
• Greet and check in guests ensuring a seamless experience.
• Orchestrate ambiance to tailor the environment to guest preferences.

Skills

Customer Service

Spa Operations

Team Collaboration

Calendar Management

Job description

SPENCER'S in Williamsburg Spa is seeking a Spa Host to serve as the central connection between operations, guest services, and sales. The ideal candidate will enhance the guest experience while maintaining high standards of cleanliness and ambiance.

This is a full-time position requiring weekend availability. The role involves managing appointments, greeting guests, and ensuring smooth operations, combining hospitality and sales skills.

Benefits include a complimentary monthly spa treatment and employee discounts on products and services, fostering personal and professional growth.