Lux Spa Guest Experience Concierge

Camelback Resort; Yountville (CA); On-site; USD 28,000 - 34,000; Full time

Job summary

Peregrine Yountville Management LLC is seeking a guest-focused Spa Associate to support front-desk operations, booking appointments, and processing payments. You will assist guests with treatments, help with retail selections, and maintain the spa environment to ensure a welcoming experience.

Expect flexibility with hours and a pay range that reflects tips and service charges. Prior spa or retail experience is preferred, with a strong emphasis on professional appearance and courteous service.

Qualifications

• 1 year of spa or related field experience preferred.
• 1 year of retail experience preferred.

Responsibilities

• Greet guests and manage spa check-in/out processes.
• Assist guests with selecting treatments and scheduling appointments.
• Process transactions for events, fees, dues, and memberships.
• Maintain inventory and use spa software.
• Provide accurate information about services, products, and procedures.
• Support retail area and upsell where appropriate.
• Ensure spa facilities are clean, orderly and properly opened/closed.
• Monitor staff and appointments to maintain efficiency.
• Perform other duties as requested by management.

Skills

Spa experience

Retail experience

Job description

Peregrine Yountville Management LLC is seeking a guest-focused Spa Associate to support front-desk operations, booking appointments, and processing payments. You will assist guests with treatments, help with retail selections, and maintain the spa environment to ensure a welcoming experience.

Expect flexibility with hours and a pay range that reflects tips and service charges. Prior spa or retail experience is preferred, with a strong emphasis on professional appearance and courteous service.