Spa Supervisor

Bardessono; California, Northern (MO, KY); Hybrid; USD 26,000 - 36,000; Full time

Job summary

Peregrine Yountville Management LLC seeks a Spa Supervisor to oversee spa personnel and ensure guests receive quality health and fitness services. You will manage appointments, front desk operations, inventory, and billing for spa services and retail items.

Responsibilities include maintaining safety standards, coordinating training, scheduling, and ensuring the spa is open and well presented for every shift, with a focus on guest comfort and service culture.

Qualifications

• Previous experience in a spa supervisory role is preferred.
• Proficiency in Microsoft Office applications is preferred.

Responsibilities

• Oversee spa personnel to ensure quality health and fitness services.
• Manage spa appointments, front desk scheduling, and customer communication.
• Assist with inventory, billing, and spa software operations.
• Ensure adherence to safety, cleanliness, and uniform standards.
• Provide CPR/First Aid as necessary.

Skills

Customer service

Leadership

Microsoft Office

Tools

Spa software

Job description

Position Summary - Pay Range $23.00 per hour

The Spa Supervisor is responsible for supervising all Spa personnel to ensure quality health and fitness services to members and guests. The role is also responsible in assisting all operational aspects of the spa.

Essential Functions

• Must adhere to the company’s Service culture - 4 Keys to creating guests for life.
• Must participate in all hotel required meetings and trainings.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/business attire and nametag.
• Inspect and monitor cleanliness of the spa and comply with safety and health code requirements.
• Ensure facility is prepared for proper opening and closing each day.
• Monitor and maintain the cleanliness and orderliness of the facilities including ensuring facility/amenities are in proper working order.
• Must be the initial and complete source of information regarding what is available at the Spa and all procedures to ensure guest comfort (i.e., treatments, equipment, products and retail items).
• Arrange for all spa appointments for ala carte services/activities and packages.
• Handle all administrative functions of the Spa including: using Spa software, maintaining inventory of supplies, answering telephones, making appointments, and answering questions.
• Provide Spa tours as necessary.
• Oversee efficiency of Spa operations at the front desk via proper scheduling of appointments and staff. Communicate with the front desk staff.
• Review/revise scheduling on a daily basis according to business demands.
• Assist with billing for all Spa services and retail sales including preparing receipts.
• Be thoroughly familiar with and provide instruction on Spa software.
• Assist with inventories and cost controlling.
• Assist in monitoring and evaluating Spa front desk team members.
• Provide CPR/First Aid as necessary.
• Abide by all hotel policies and safety rules.
• Perform other duties as requested by management.

Qualifications

• Previous experience in a similar capacity is preferred.
• Proficiency in Microsoft Office applications is preferred.

Work Conditions and Schedule

• Weekend and holiday availability is required as well as flexibility with work schedule.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Standing and walking for extend periods of time may be required.
• Must be able to stand, kneel, squat for prolonged periods of time, up to and including, the entire shift.

Please note this job description is considered to be a general outline of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may be subject to changes or revisions by Peregrine Yountville Management LLC at any time with or without notice.

Peregrine Yountville Management LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability (physical or mental), medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to complying with the California Fair Employment and Housing Act (FEHA), Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and all other applicable equal opportunity laws.

Peregrine Yountville Management LLC participates in E-Verify. Upon hire, your employment will be contingent on proof of identity and eligibility to work in the United States, which will be confirmed through the federal E-Verify system.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.