Lux Spa Front Desk Concierge - Guest Experience Lead

New Orleans LGBTQ Hospitality Alliance; New Orleans (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

The Windsor Court seeks a professional and courteous Spa Greeter/Front Desk to join our team. The Spa Greeter/Front Desk will be responsible for managing the reception area, greeting guests, and responding to inquiries regarding appointments and reservation information.

The ideal candidate will have previous experience in a similar role, strong organizational skills, and the ability to work in a high-volume environment.

Qualifications

• Previous experience in a similar role is required.
• Ability to work in a high-volume environment and a flexible schedule.
• Strong organizational skills and attention to detail.
• Strong cash-handling skills.
• Ability to operate the booker system.
• Ability to work a flexible schedule, including weekends and holidays.

Responsibilities

• Greet guests in a professional and courteous manner.
• Respond to telephone and in-person inquiries regarding appointments and reservations information.
• Manage the reception area and maintain a clean and organized workspace.
• Handle cash and credit card transactions with accuracy and efficiency.
• Operate booker system to schedule appointments and manage guest information.
• Assist with other duties as assigned by management.

Skills

Strong organizational skills

Cash-handling skills

Customer service

Tools

Booker system

Job description

The Windsor Court seeks a professional and courteous Spa Greeter/Front Desk to join our team. The Spa Greeter/Front Desk will be responsible for managing the reception area, greeting guests, and responding to inquiries regarding appointments and reservation information.

The ideal candidate will have previous experience in a similar role, strong organizational skills, and the ability to work in a high-volume environment.