Lux Retail Sales Support – Flexible Schedule & Growth

Tapestry, Inc.; Phoenix (AZ); On-site; USD 42,981,000 - 62,378,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a friendly retail associate in Phoenix, AZ, to welcome clients, manage transactions at the POS, and maintain store presentation. You will help with stock, merchandising, and delivering exceptional service in a fast-paced environment.

We value fashion awareness, strong communication, and teamwork, with flexible scheduling to meet business needs, including peak periods and weekends.

Qualifications

• 1+ year retail experience (cashier/stock/sales) preferred in luxury retail.
• Knowledge of fashion trends and marketplace competition.
• Knowledge of cash register systems and basic computer skills (iPad/laptop, POS, internet).
• Ability to multitask in a fast-paced environment with strong attention to detail.
• Excellent communication and customer service skills; strong English proficiency.

Responsibilities

• Welcome clients with warmth and professionalism and anticipate needs.
• Serve as brand ambassador and support social media engagement.
• Operate POS accurately and maintain cash wrap; handle cash per policy.
• Suggest add-on products, promote gift cards, and capture customer information.
• Receive, process, and organize shipments; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and update visuals.
• Support sales floor activities and respond to customer requests.
• Maintain housekeeping and adhere to loss prevention guidelines.

Skills

Customer service

Cash handling

Stock replenishment

Visual merchandising

English proficiency

Tools

POS systems

iPad/Mobile POS

Job description

Coach is seeking a friendly retail associate in Phoenix, AZ, to welcome clients, manage transactions at the POS, and maintain store presentation. You will help with stock, merchandising, and delivering exceptional service in a fast-paced environment.

We value fashion awareness, strong communication, and teamwork, with flexible scheduling to meet business needs, including peak periods and weekends.