Lux Retail Keyholder - Lead Team, Elevate Service & Sales

SMCP – Sandro, Maje, Claudie Pierlot, Fursac; New York (NY); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

50% shopping discount

Seasonal wardrobe offering

Cell phone contribution

Health plan

401(k)

Paid time off

Paid parental leave

Pet benefits

Employee Assistance Program (EAP)

Job summary

Sandro Meatpacking District in New York is seeking a Full-time Keyholder to support store leadership, open/close procedures, and drive exceptional service. You will lead by example, manage cash handling, and help achieve sales targets while upholding brand standards.

The role emphasizes luxury retail expertise, strong communication, and an ability to build lasting client relationships. Competitive hourly pay plus commission reflects the brand’s Parisian elegance in a vibrant NYC setting.

Qualifications

• 1+ year of retail or customer service experience, with supervisory exposure.
• Luxury retail experience preferred.
• Strong communication and interpersonal skills.
• Knowledge of fashion trends.
• Flexible availability including evenings, weekends, holidays.

Responsibilities

• Lead and supervise the team in the absence of the Store Manager/Assistant Manager.
• Provide exceptional customer service with product knowledge and personal recommendations.
• Oversee stock replenishment and visual merchandising to maintain high store standards.
• Support new hires and develop the team, promoting a growth-focused culture.
• Create an inclusive, personalized shopping experience and guide clients through their journey.

Skills

Retail experience

Supervisory experience

Customer service

Luxury retail

Fashion trends

Communication skills

Retail management

Flexible availability

Social media presence

Job description

Sandro Meatpacking District in New York is seeking a Full-time Keyholder to support store leadership, open/close procedures, and drive exceptional service. You will lead by example, manage cash handling, and help achieve sales targets while upholding brand standards.

The role emphasizes luxury retail expertise, strong communication, and an ability to build lasting client relationships. Competitive hourly pay plus commission reflects the brand’s Parisian elegance in a vibrant NYC setting.